Terms of Service

  1. Upon reservation deposit is required. Deposit will be non-refundable within 48 hours of appointment. Refund will take up to 7 working days.
  2. You may reschedule your appointment without charge up to 48 hours preceding your appointment. No refunds within 48 hours of massage.
  3. You may cancel your massage 48 hours preceding your appointment. No refunds within 48 hours of massage.
  4. Please arrive 15 minutes prior your floating experience, so you may enjoy your massage fully. Note upon late arrival, your massage will still end at the scheduled time for the full rate applicable. We may be 15 minutes delay with your appointment, in this case you get the full time booked.
  5. Please be aware, Aruba Floating Massage may cancel/reschedule your massage due to bad weather conditions. In case of cancellation, you will be fully reimbursed.
  6. Aruba Floating Massage will not be responsible for any of your personal belongings, please keep your valuables away from the ocean. AFM recommends no jewelry.
  7. Pre-natal (up to 3 months) is allowed to have a massage on the raft, if more than 3 months, we can provide a beach massage.
  8. Teenagers can get a massage accompanied by an adult. (between the ages of 12-17)
  9. A taxi service to the location may be used at own expense (West Deck location).
  10. Dress code is beach wear.
    i. Recommended for her, bikini top and bikini bottom, or shorts. Easy to remove top shirt/ tank top with straps.
    ii.
    Recommended for him, boxer swimsuit or swim shorts.
  11. Aruba Floating Massage will not be responsible for any liability. Float at your own risk.
  12. For the Sunset Package we can’t guarantee a sunset.